The business landscape has rapidly shifted, transitioning to a model where consumer activities increasingly take place online. Online transactions make help desks, call centers, and other means of assisting customers doubly important. The labor market has been booming in the United States. But employers may still need help hiring call center workers to expand their … Continued
Wondering how you can make hiring events work for you? We recently hosted a webinar with VP of Customer Success Barry Klein and Customer Success Advisor Letty Francis on hiring events and how to: You can watch the on-demand webinar here and check out these FAQs to get the tips and tricks we’ve learned over … Continued
A manufacturing manager may be the most important employee a company ever hires. As the next best thing to an owner, a good manager should be willing and able to handle any project and should treat the company like their own. They must know the business inside and out, address issues in-depth with the workers … Continued
Despite the setbacks the construction industry has experienced over the years (e.g., the 2008 great recession and the 2020 pandemic), the demand for new construction is rising. As a result, the shortage of skilled labor remains one of the most pressing ongoing challenges. Currently, the sector employs almost eight million workers in the United States, … Continued
High turnover rates often plague the hospitality industry. Employees typically leave their hospitality industry jobs for various reasons, including poor working conditions, low wages, and a lack of career advancement opportunities. While it is only sometimes possible to eliminate turnover in the hospitality industry, there are several steps that employers can take to improve retention … Continued
Warehouse managers are critical to the success of your organization. They oversee employees, ensure inventory levels are where they should be, and work to meet facility productivity goals. A warehouse manager is a cross between a people manager and a logistics manager. They need to be capable of working with a variety of personalities and … Continued
The supply chain, shipping, and logistics industries need drivers with a commercial driver’s license (CDL) to deliver their goods now more than ever before. If you are finding it challenging to recruit qualified driving candidates, it’s likely because of such high demand. CDL drivers are crucial to so many businesses that require this special license. … Continued
A company’s recruitment process plays a pivotal role in success in both the long term and short term. Ideally, you want every one of your employees to be perfect in their position. To do that, you must have an excellent recruitment process that brings in only the best talent available. In practice, doing this is … Continued
Wondering how programmatic advertising works in your favor by turning quality candidates into YOUR candidates? We recently hosted a webinar with VP of Customer Success Barry Klein on profile-driven vs. traditional programmatic advertising and understanding: You can watch the on-demand webinar here and check out these FAQs to learn more about advertising your jobs effectively! … Continued
It can be tough to hire call center managers. You need someone with great people skills, the ability to handle customer complaints, and the ability to stay calm under pressure. But that’s just the beginning. A good call center manager must also be able to manage a team of employees and be familiar with computer … Continued